Frequently asked questions
General Questions
How Does Your Team Enter My Home?
Upon setting up services, you will complete an onboarding process which includes providing your cleaners with an entry code.
After Each Cleaning Service, Will My House Be Inspected?
We have quality check inspections available upon request, yes. QCs are serviced for the first month of your membership with us.
Should There Be Anything I Need To Set Up When I Have An Alarm System At Home?
During the onboarding, you will provide us with the alarm code or entrance instructions.
Can I Refer Any Of My Family Members Or Friends?
Yes! You’ll get a special discount when they sign-up for recurrent Airbnb cleanings.
What Fees Could I Incur By Canceling Or Rescheduling?
If you cancel or reschedule with less than 24 hr notice, a 50% cancellation fee will be applied.
Can I Tip the Cleaners?
Absolutely!
Can I Choose The Helper That Cleans My House?
Selecting a specific team member to complete your cleaning is not an option. Every member of our team is vetted and beyond qualified to complete every service we offer.
What Payment Methods Do You Accept?
We accept Visa and MasterCard credit cards as well as personal checks.
How Do You Select Cleaners?
Our mission is to provide the best service possible, so every team member has been rigorously background-checked, reviewed, and selected through an in-depth interviewing process.
Do You Offer Same-Day Service?
We do offer same-day service! Email us at info@bnbmaidsofomaha.com or fill out the contact form and you will be provided with our phone number.
About Our Services
Cleaning
We provide Omaha property owners with reliable, skilled, professional cleaners that keep homes spotless. Our affordable, high-quality services can be customized to your specific space and budget. Cleaning services are included in our basic Maids Clean package.
Restocking
Restocking your short-term rental with toiletries, coffee, linens, towels, and other essentials takes up valuable time and resources. We ensure these items are always fully-stocked for guests.
Property Management
Our property management services allow Omaha short-term rental owners full hands-off passive income. As your local property manager, we handle all guest communication and guest management, home repair coordination, monthly reporting, and more. Included in the Maids Clean Diamond package.